The Tŷ Cymorth Hospice Appeal (registered charity number 1020279) was set up to support and develop facilities in palliative care for patients and their families in Carmarthen and District. The Trustees of the Appeal are committed to respecting and protecting your privacy.
This document sets out how we might be in possession of any of your personal data, and how this data is dealt with.
If you have any questions regarding our use of your personal information please contact the Data Protection Officer, who is the Secretary to the Board of Trustees of the Appeal, via the Tŷ Cymorth office on 01267 227101 or through the website: www.tycymorth.org.uk
We may receive some of your personal information when you donate to the Appeal, including completion of the Gift Aid declaration form; if you fundraise on behalf of the Appeal, or sign up to take part in one of our fundraising events, or if you contact any of the Trustees or members of the Fundraising Committee via email, phone, SMS, social media, post, or on the website.
Such information could comprise name, address, email address, phone number, and occasionally D.O.B and bank account details if a donation to the Appeal is made in this way.
We will only use such information to process donations, eg to claim Gift Aid on a donation, if you have so indicated.
We do not have a mailing list nor do we keep a list of donors and their contact details.
We never sell or share information about you to third parties for their own marketing or fundraising purposes. However, your information may be shared with third party organisations to comply with legal or regulatory obligations, such as HM Revenue and Customs as part of the processing of Gift Aid Claims.
All information on the website regarding donations or fundraising on our behalf is only included with the express permission of the individuals concerned.
How we keep your data safe.
The Data Protection Officer will review who has access to any personal information we may receive. This would normally include the Trustees, the officers of the Fundraising Committee, or the webmaster managing the website. Anything in addition would only be carried out with your explicit and informed consent.
You have the right to request details of any of your personal information we may hold.(known as a Subject Access Request)
You have the right to request that we stop using or that we should erase any of your personal information we may hold. We will confirm that your request has been acted upon.
If you wish to make a complaint about the processing of your information, please contact the Data Protection Officer via the Tŷ Cymorth office ( tel. 01267 227101 )
If you feel we have not dealt satisfactorily with any concerns you may have regarding your personal information, you have the right to make a complaint to the Information Commissioner’s Office(ICO) by calling the helpline on 0303 123 1113 or via their website: https://ico.org.uk/ concerns/